Professional Development

TRG Professional Development Hot Topics!

Communication Skills

Develop communication skills to handle any situation – from conflicts to difficult coworkers

TRG has the tools you need to improve your communication skills in all situations. From managing conflict, either at home or at work, to managing emotions or dealing with difficult people, we can help you manage it effectively and confidently. Every situation is different. Our training provides you with the communication skills you need to develop self-discipline, conflict management and relationship building tactics.

Our communication skills training will highlight:

Techniques to add to your influence as a leader, lobbyist and more
Tips to deliver presentations with ease and confidence
Discover skills and insights to communicate powerfully
How to own and define an issue when managing conflict, generating ideas to control the situation, ways to make effective decisions and how to sell others on your new idea
How listening can help your communication skills flourish

Customer Service Training

Rise to a new level of service excellence with our customer service training courses

In today’s competitive environment, customer service personnel are key to a company’s success. Let
TRG’s customer service courses help you take your skills from good to great.

Customer Service training courses address:

How to communicate with tact and skill
Tips for hiring customer service representatives
Lowering your call center costs
Methods to improve your telephone persona
What NOT to Say to Customers
How to Resolve Customer Complaints

Management and Leadership

Management and Leadership Training can give you the skills you need to be an effective leader who motivates their team while managing people, projects and deadlines.

TRG is your training expert in leadership and management training. We have a wide variety of management seminars that focus on leadership training, motivating yourself and your employees, budgeting skills and effective communications. Further enhance the skills that brought you into this position and become a better leader and supervisor your employees and your company need and want.

Our Management & Leadership training will show you:

Seminars to improve essential skills for first time managers and supervisors
Courses on leadership skills to bring the best out of you and your employees
Classes to improve your communications including how to effectively deliver criticism and discipline for employee growth
Instructors that provide tips to help you transform your work group into a cohesive, coordinated tea

Grammar and Business Writing

Improve your grammar and see immediate results in business writing, advertising and marketing

Improve your professional image by brushing up on your grammar with training from TRG. Improving your grammar can help you and your organization in almost every facet including your daily business communication and advertising and marketing efforts. We have the training to help you boost your grammar and proofreading skills.

Our grammar and writing courses provide you:

Methods to write in a readable, action driving style
A strong focus on grammar so your readers are left with a great impression
Hands-on exercises to spark your creativity and provide improved writing skills
The basics of proofreading and rules to remember
How to turn strong grammar and writing into a more professional look for your advertising and marketing efforts

Time Management Skills

Learn how to get more done in the time you have!

Just like everyone else, you only get 24 hours a day. In today’s world, there is a lot to do at work and at home. Stop wasting time and get the clock working for you instead of against you with the powerful time management online and live courses offered through TRG.

Our time management training seminars will show you:

The power of planning and prioritizing, along with organizational tips for time efficiency.
Ways to take control of your day by getting organized, identifying priorities, maintaining balance and dealing with daily distractions.
Plans that really work for today, next week, next month and next year!